We Value Your Privacy

When you visit Sustaihub Ltd. or use the services offered on this website, we may request the necessary personal information based on the nature of the service. This information will only be processed and used within the specified purpose. Without your written consent, this website will not use your personal data for any other purposes.

Types of personal data we may collect:

• Names, addresses, contact numbers, email addresses, and other identifiable personal information.

• Gender, age, date of birth, and related personal details.

• Member account information and passwords.

• Payment information, including credit card details, bank account information, delivery addresses, and billing addresses.

• Any other information necessary and relevant to the purposes outlined in this Privacy Policy.

• Communications with this website, such as messages or inquiries submitted through the website.

• Data related to product purchases or activities on this website, such as pages visited and content viewed.

• Information provided via social media platforms, participation in events, or use of mobile applications, including names, profile details, location data, friend lists, and other relevant data.

2.1 Retention Period for Personal Data: Personal data is retained until the member requests termination or when this website ceases to provide its services.

2.2 Regions where the personal information is used: Our company's business is currently mainly in Taiwan.

2.3 Objects of use of personal data: The Company and its affiliated companies, and outsourced suppliers (for example, suppliers that provide logistics, financial flows, or event gifts and exhibits); if the Company collects personal data jointly with other suppliers, Those who do not meet the above criteria will be listed in the joint collection activities.

2.4 Usage of personal data:

• To improve the content and functionality of the official website, including updates based on user habits, past usage data, and preferences.

• Provide users with any of the Company's products, event information or other promotional information.

• To use for authorization registration, technical support, discounts, payment completion, and product delivery when you order products or services.

• To confirm your participation qualifications, inform you of activity updates, or contact you for prize delivery.

• To respond to inquiries or information requests during customer service.

• To improve services provided, conduct user experience surveys and analyses.

• To provide the latest product and activity information.

• To maintain, update account data, and provide services related to the account.

• To maintain, manage and enhance our system functions and services.

永訊智庫股份有限公司 (Sustaihub Ltd.) will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except for those with legal basis or contractual obligations. The exceptions include but are not limited to:

• With your written consent.

• When required by explicit legal provisions.

• To prevent danger to your life, body, freedom, or property.

• Cooperation with public authorities or academic research institutions for statistical or academic research purposes that serve public interest, provided that the data has been processed or collected in such a way that it cannot be used to identify specific individuals.

• When your behavior on this website violates the Terms of Service or may harm or interfere with the rights of the website or other users, or cause harm to anyone, and the website administration determines that disclosing your personal data is necessary for identification, contact, or legal action.

• When it benefits your rights.

• When the website entrusts vendors to assist in collecting, processing, or utilizing your personal data, the website will supervise and manage these vendors or individuals to ensure compliance with confidentiality obligations.

Information collected by third-party application providers is governed by their respective privacy policies. The third-party applications currently used on this website are as follows:

• Google Analytics: This website uses Google Analytics to collect and analyze website traffic. Please refer to the Google Analytics Privacy Policy for more information.

• Google OAuth 2.0: This website utilizes the Google OAuth 2.0 API to allow users to log in with their Google accounts and access member services. With your consent, we may collect personal information such as your name, email address, date of birth, and gender. Sustaihub Ltd. does not store your password. Please refer to the Google Privacy Policy for more information.