FAQ

Syber supports compliance with the latest global and local sustainability reporting standards and frameworks, including GRI, SASB, TCFD, and ISRS S1 & S2.

Yes, Syber offers basic templates and AI-powered content editing. If you need professional consulting or additional support, we’re here to assist.

Typically 1-2 weeks for deployment and training. Syber is a cloud SaaS — no software installation needed, ready to use after registration.

Syber offers three plans: Lite (free trial), Premium, and Enterprise. Lite includes GRI and TWSE frameworks with 3 team members. Premium and Enterprise are priced by company size, including 15+ frameworks, multi-user collaboration, review workflows, and more.

DCarbon complies with ISO 14064-1 and GHG Protocol standards, covering Scope 1-3 emission calculations with built-in Taiwan EPA emission factor database.

Yes. DCarbon provides guided inventory workflow. Combined with consulting support, we cover everything from boundary setting to verification. The most common first-time challenges — what to inventory, which factors to use, how to write reports — are all addressed by our system + consulting package.

Yes. DCarbon carbon inventory data integrates with Syber's reporting system, directly importing into GRI, IFRS S2, and other frameworks' GHG disclosure sections without re-entry.

The ESG report preparation process includes: materiality assessment, stakeholder engagement, data collection and compilation, report writing, internal review, and third-party verification. Sustaihub provides comprehensive services from strategic planning to verification.

Third-party verification is performed by certification bodies (such as SGS, BSI, DNV) following AA1000AS or ISAE3000 standards. Sustaihub consulting team can assist in preparing verification materials, accompanying verification, and responding to verification questions.

ESG sustainability reports from Taiwan listed companies and international enterprises, covering all industry categories with continuous updates of latest annual reports.

Basic search is free. Advanced features like AI Q&A and report comparison analysis require a professional subscription.

Listed companies in Taiwan with capital exceeding NT$2 billion are already required to publish sustainability reports, and the FSC continues to expand coverage. Even if not yet mandated, many brands and large enterprises have begun requiring carbon emission and ESG data from their supply chains. We recommend SMEs take a phased approach: start with a carbon inventory, then expand to sustainability reporting as needed, lowering the barrier to entry.

Start with free carbon inventory, expand as needed, with transparent pricing at every stage. Sustaihub recommends a three-step phased plan: Step 1 — try DCarbon for free to conduct a carbon inventory (zero cost); Step 2 — subscribe to Syber to assess your reporting framework; Step 3 — engage consulting services as needed. This systematic approach keeps data in the client's account, significantly reducing costs for subsequent years.

Yes. Sustaihub has accumulated over 100 consulting engagements with a 100%% verification pass rate. The key is the integrated system-plus-consultant approach: the system ensures data structures and calculation methods comply with ISO 14064-1, while consultants assist with verification preparation and response. Compared to consultant-only approaches, this systematic method keeps data in the client's account, eliminating the need to start from scratch the following year and significantly reducing costs.

A local ESG platform like Sustaihub Syber offers native support for Taiwan regulatory requirements including TWSE sustainability report formats and EPA carbon reporting standards, paired with expert consultants familiar with local regulations. International SaaS platforms provide broader global framework coverage but typically require significant customization for Taiwan-specific formats and lack local consulting support. For companies primarily reporting under Taiwan regulations, a local platform significantly reduces setup time and compliance risk.

An ESG reporting system paired with expert consultants (such as Sustaihub Syber) offers the best of both worlds: a systematic platform for data collection and report generation, with professional consulting guidance when needed. Unlike consultant-only engagements where data and reports stay with the firm — stays with the firm, switching means starting over — a system-based approach keeps all data in your own account, significantly lowering renewal costs in subsequent years. Big 4 consulting provides deep expertise but at significantly higher cost, and you may need to rebuild data infrastructure each reporting cycle.

Implementing a carbon inventory system saves an average of over 200 hours of manual work. The system automatically imports ISO 14064-1 emission factors and generates verification-ready documents and reports, significantly reducing the risk of calculation errors. In contrast, manual Excel inventory requires looking up emission factors, manually compiling reports, and suffers from difficult version control and error-prone multi-user collaboration.