We Value Your Privacy

When you visit Sustaihub Ltd. or use the services offered on this website, we may request the necessary personal information based on the nature of the service. This information will only be processed and used within the specified purpose. Without your written consent, this website will not use your personal data for any other purposes.

Types of personal data we may collect:

• Names, addresses, contact numbers, email addresses, and other identifiable personal information.

• Gender, age, date of birth, and related personal details.

• Member account information and passwords.

• Payment information, including credit card details, bank account information, delivery addresses, and billing addresses.

• Other information related and necessary for any purposes indicated in this Privacy Policy.

• Communications with this website, such as messages or inquiries submitted through the website.

• If you register or purchase products on this website, we may process information about the products you selected and your other website activity, such as pages and content viewed.

• Information provided via social media platforms, participation in events, or use of mobile applications, including names, profile details, location data, friend lists, and other relevant data.

2.1 Retention Period for Personal Data: Personal data is retained until the member requests termination or when this website ceases to provide its services.

2.2 Regions of Personal Data Use: Our company currently operates primarily in Taiwan.2.2 Regions where the personal information is used: Our company's business is currently mainly in Taiwan.

2.3 Objects of use of personal data: The Company and its affiliated companies, and outsourced suppliers (for example, suppliers that provide logistics, financial flows, or event gifts and exhibits); if the Company collects personal data jointly with other suppliers, Those who do not meet the above criteria will be listed in the joint collection activities.

2.4 Usage of personal data:

• Improve our official website content and features, including adjustments based on your usage, past interactions, and preferences.

• Provide you with our product, event, or promotional information.

• To use for authorization registration, technical support, discounts, payment completion, and product delivery when you order products or services.

• To confirm your eligibility, notify you of event updates, or contact you regarding prizes.

• To respond to inquiries during customer service.

• Improve service quality and conduct experience surveys and analysis.

• To provide the latest product and activity information.

• To maintain and update account information and provide account-related services.

• To maintain, manage and enhance our system functions and services.

Sustaihub Ltd. will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except for those with legal basis or contractual obligations. The exceptions include but are not limited to:.

• With your written consent.

• When required by explicit legal provisions.

• To prevent danger to your life, body, freedom, or property.

• Cooperation with public authorities or academic research institutions for statistical or academic research purposes that serve public interest, provided that the data has been processed or collected in such a way that it cannot be used to identify specific individuals.

• If your activity on the website violates the Terms of Service, or may harm or interfere with this website or other members' rights and cause damage, the website administrator may disclose your personal data within the necessary scope to identify, contact, or take legal action.

• When it benefits your rights.

• When the website entrusts vendors to assist in collecting, processing, or utilizing your personal data, the website will supervise and manage these vendors or individuals to ensure compliance with confidentiality obligations.

Information collected by third-party application providers is governed by their respective privacy policies. The third-party applications currently used on this website are as follows:.

• Google Analytics: This website uses Google Analytics to collect and analyze website traffic. Please refer to the Google Analytics Privacy Policy for more information.

• Google OAuth 2.0: This website uses the Google OAuth 2.0 API so you can sign in with your Google account and use member services. With your consent, we receive personal data such as your name, email, birthday, and gender. Sustaihub Ltd. does not store your password. Please refer to Google's Privacy Policy.

To provide you with the best possible service, Sustaihub Ltd. places and accesses cookies on your computer. If you prefer not to accept cookies, you can configure your browser's privacy settings to a higher level to block cookies. However, doing so may result in certain website functions not operating properly.

When you use the AI report check, we set a ReportCheck-specific random browser identifier to connect uploads, check results, and follow-up requests from the same browser, and to help detect repeated requests. The cookie is retained for up to 180 days. The database stores only a one-way protected identifier, not the original cookie value.

If you reach ReportCheck through an ad, email, or partner link, we store the source, campaign, and ad click identifier in a first-party cookie for up to 90 days. This lets us connect a later upload or enquiry to that promotion. We do not use this data to create a device fingerprint.

We do not use Canvas, fonts, or WebGL to create a device fingerprint, and we do not use this identifier to claim that we have identified a specific person or to track across devices. You can clear the cookie in your browser at any time. After it is cleared, the browser is treated as new, and you can continue using the report check.